Shipping policy

Shipping Policy

Effective Date: May 26, 2026

At BRAIDED024, we aim to process and ship all orders as quickly and carefully as possible.

1. Shipping Location

All orders are shipped from the Netherlands.

2. Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

During busy periods, launches, holidays, or promotions, processing times may be slightly longer.

Customers will receive a shipping confirmation once the order has been dispatched.

3. Shipping & Tracking

All orders include Track & Trace.

Once your package has been shipped, a tracking number will be provided so you can monitor the delivery status of your order.

4. Estimated Delivery Times

Delivery times vary depending on the destination country and shipping carrier.

Estimated shipping times are provided as guidelines only and are not guaranteed.

BRAIDED024 is not responsible for delays caused by:

  • Shipping carriers

  • Customs processing

  • Weather conditions

  • Public holidays

  • Incorrect shipping information

  • Other circumstances outside of our control

5. Incorrect Address Information

Customers are responsible for ensuring that all shipping information entered at checkout is correct.

BRAIDED024 is not responsible for lost, delayed, or misdelivered packages due to incorrect or incomplete shipping details provided by the customer.

If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.

6. International Shipping

BRAIDED024 ships internationally.

International customers are responsible for any customs duties, taxes, import fees, or additional charges required by their country.

These fees are not included in the product or shipping price.

7. Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, BRAIDED024 is not responsible for lost or stolen packages.

If you experience an issue with delivery, we recommend contacting the shipping carrier directly using your tracking information.

8. Damaged Packages

If your order arrives damaged, incorrect, or defective, please contact us within 48 hours of delivery.

Please include:

  • Your order number

  • Clear photos of the issue

  • A brief explanation of the problem

We will review the issue and work toward an appropriate solution.

9. Contact

For any shipping-related questions, please contact us through:

‪www.braided024.nl‬

Instagram: @shopbraided024